April 2011

Salesforce.com and Natterbox Application Set to Revolutionise the Customer Experience

Hosted voice provider Natterbox has developed a seamless integration of its service for users of global SaaS based CRM provider Salesforce.com, to help reduce a business’ costs, increase profits and through the streamlining of internal processes improve customer satisfaction. The new Natterbox application seamlessly integrates CRM with telecoms systems and together the hybrid technology aids and improves the way in which a business … Continue reading

Key Appointment Propels Global Expansion for Natterbox

UK based hosted voice provider, Natterbox, has begun its planned global expansion with the launch of its new regional operation based in Sydney following the appointment of emerging market IT specialist, Charles Heunemann, as its new Asia Pacific Managing Director. Charles has over 29 years experience in the information technology sector and is considered one of the foremost specialists in … Continue reading