If you are an IT Support Engineer and ready for the next big thing in the tech revolution read on…Principal applicants only please, no third parties. Who are we?Natterbox is the hosted voice provider for business representing the latest generation voice and data integration technology. Natterbox increases customer profits and reduces operating costs with enterprise class PBX features and operational resiliency via Cloud Computing technology. Natterbox lets you seize the competitive advantage with intelligent call management according to both operational and CRM policy ensuring greater customer satisfaction by prioritizing your most important customer calls, reducing customer wait time and mitigating the impact of unwanted calls. Founded 2009 in the United Kingdom by experienced and successful technology entrepreneurs , the Natterbox team brings more than 10 years experience in developing and delivering Cloud Computing technologies. You are…A highly motivated technical support or pre sales support professional with strong competencies in database administration and IP telecoms. |
Employment
Enterprise CRM and Voice Integration Technical ConsultantJob DescriptionEnterprise CRM and Voice Integration Pre and Post Sales Technical Support. Responsible for supporting our sales team for Natterbox’s range of Cloud Computing services to deliver on revenue goals and other key performance indicators. 1. Job Title Enterprise CRM and Voice Integration Technical Consultant 2. Reports to Managing Director Asia Pacific 3. Based Sydney, Australia 4. Job Objectives To support the sales team with pre sales technical consulting to meet financial objectives. Provide post sales support for end user customers and backup tertiary support for our global data centres. 5. Responsibilities Employ industry and organizational knowledge and resources to assist in the technical qualification of enterprise and SMB business opportunities through needs analysis for potential Natterbox customers. Assist in the development of business cases bridging technical gaps through alignment of Natterbox capabilities with the customer’s desired state. Provide technical presentations, product demonstrations and the successful execution and management of proof of concept deployments. Engage with key technical decision makers and stakeholders throughout the entire sales process to ensure that customer expectations are met. Experience Essential:Database admin and Technical support, CRM, Salesforce.com , Microsoft Dynamics a definite advantage. Person ProfileEducation and Qualifications Essential:
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