Natterbox deploy services to two international recruitment agencies
Posted on March 21, 2013
Natterbox, the pioneering cloud based voice services provider, this month announces contracts with two international recruitment firms, Harris Global Limited and Jark Group. Jark Group reported that 80% of employees spend 75% of the working day on the phone, making it vital the telephony…
Natterbox exhibits Cloud Voice Services at Cloud Expo Europe 29th – 30th January 2013 @ National Hall Olympia, London
Posted on January 28, 2013
Natterbox, the pioneering cloud-based voice services company, is exhibiting its range of mobile and fixed voice services at the two-day event, Cloud Expo Europe (stand 233). Additionally, it is hosting a seminar with varied client case studies to demonstrate why voice needs to be part of your cloud…
Natterbox announces *NEW* case study for Mobile Call Recording in the financial services market
Posted on January 15, 2013
Natterbox, the pioneering cloud-based voice services company, supplies on-network FSA-compliant Mobile Call Recording to top-tier banks Overview To comply with the FSA, a large German bank with London offices chose Natterbox’s secure, on-network Mobile Call…
The post-Christmas returns rush – will your contact centre cope?
Posted on December 28, 2012
As more and more shoppers flock to the Internet to do their Christmas shopping, what does this mean for contact centres? With Christmas gifts come the inevitable returns rush and the associated customer service queries. In the pre-Internet days, frazzled shop assistants dealt with it in store but,…
Natterbox FSA-compliant mobile call recording now integrates with NICE Systems
Posted on December 5, 2012
Integration allows customers to access landline and mobile call recordings in one centralised location. Natterbox, the cloud-based voice services company, today announced that it has…