• voice integration
  • voice anywhere
  • mobile call recording

Voice integration

of CRM and telecoms

Voice anywhere

hosted PBX and mobile BX services

Voice mobile

for mobile recording

Organisations generally receive three types of inbound calls, those they want (e.g. customers), those they don’t want and unknown callers. 

Voice integration from Natterbox helps those ‘wanted’ calls always reach the correct person or department (customers always get their account manager when they call in). Blocks unwanted calls and keeps track of these ‘unknown’ callers.
Our lives are mobile so why are desk-bound, office-phones still restricting the way we work? Natterbox’s Mobile Branch Exchange (MBX) service completely eliminates the reliance of businesses on landline phones because all the functionality that was only available on landlines now works with mobiles! This new service maximises workforce efficiency, improves business operations and supercharges the customer experience. UK financial firms require FSA compliant recording from 14th November 2011, this service addresses that requirement. 

This service works with all mobiles of phones, including Blackberry, Android and iphones. No software or hardware means deployment is easy.
  • Personalises the call experience
  • Improved customer retention
  • Track call responses to marketing campaigns
  • Save resources by automatically rejecting unwanted calls
  • MBX eradicates the need for office landlines
  • Hosted services work with all phone devices
  • Scalable, flexible service
  • No onsite PBX
  • FSA compliant
  • Unchanged user experience
  • Blackberry BES enabled
  • Network based solution (no hardware or software)
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