About Us

Transforming customer experience and employee productivity through the power of voice.

Our Story

Natterbox facilitates better, more aligned business conversations. We’re passionate about the value of talking to another person, but recognize that, too often, unintuitive technology or insufficient information gets in the way of genuine human connection. Our vision is to bring together the power of the human voice with the efficiency of digital technology to transform the world one conversation at a time.

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Global data centers

10+

Years of voice experience

600+

Customers around the world

Star rating on the Salesforce AppExchange

Our Values

Passion

Showing enthusiasm in everything that we say and do

Innovation

Because we believe a good product is not good enough

Giving

To our colleagues, our customers, and the community

Trust

To be open and honest in our work and business relationships

Integrity

In our attitude, conduct, and approach to service

Leadership

Our company is backed by a passionate, accomplished leadership team with extensive experience in voice and a clear vision for the future.

Neil Hammerton

CEO

Neil Burgess

CTO

Steve Holton

President & CBO

Brendan Mackinney

COO

Tim Ampstead

CFO

Sophie Winter

Head of Marketing

Tim Beeson

Head of Global Alliances

Shona Harding

Head of People

Joanne Warner

Head of Customer Support

Greg Miller

Head of Customer Success

See Why Our Customers Love Natterbox

Good product backed up by great people

The team took the time to understand our needs, explained how Natterbox could help and worked tirelessly to get an agreement in place. Absolute credit to the company.

Mike Holt

Operations Director

Great product, great company!

Natterbox was the most aligned with Salesforce, our business platform, we were very impressed by Natterbox’s engagement levels and consideration of our needs. We look forward to a long and successful partnership and to better serving our staff and customers.

Mark Gilbert

Head of IT

Best of breed technology

The Natterbox team has a strong background in telephony and they really understand the Salesforce product and best practices within it. The integration with Salesforce is built from the ground up and provides world-class customization.

Andrew Russo

Sales Support Engineer

Great company

Where they shine is in their support and service offering. We don’t have modern telephony infrastructure but the team worked with us to make sure their solution could fit over the top, and everything was working as we’d like.

Ben Taylor

IT Design Team Leader

Great product, great support

Having worked with Natterbox for 12 months now I can honestly say it has been a revelation for our business. The ease of integration and ease of working is fantastic. The support given from the Natterbox team is first class.

Danny Axon

Customer Support Manager

Great software, easy to use and implement, and fantastic support!

A key part of Natterbox being the best is their team, they are always there to support any request and are incredibly helpful and attentive to your needs. Every person, from the first call to our recent emails and calls, is beyond nice.

Justin Shaffer

PAIM / Service Support Coordinator (US)

Most effective and powerful implementation to date

Natterbox is a powerful tool and a real differentiator which has allowed me to deliver tangible value to our business in a short period of time. From sales to post go live support, those guys deliver.

Erica Livermore

CTO

Flexibility to be the right solution for most businesses

Every member of the team we’ve worked with has been over-the-top supportive and helpful. We are all working from home now and haven’t had a single stumble. I can’t say enough great things about this company and their product!

Penny Davis

Senior Manager Contact Center

Our Latest Awards

Let’s Get Started

Want to learn more about why industry leaders around the world trust Natterbox as their cloud telephony provider? If you’re ready to leverage the power of voice to transform your sales, service, and IT operations, let’s talk.