Natterbox announces Partnership with The Association of Professional Sales
Natterbox, a leading provider of global voice cloud services, today announced a partnership with The Association of Professional Sales (APS) to underpin the organisations commitment to high quality service delivery.
As a member, Natterbox will demonstrate integrity, credibility and genuine interest in helping customers obtain the right solution for their business. The partnership between Natterbox and the APS confirms both parties ongoing commitment to a true customer-centric approach to selling, service and support.
Ian Moyse, Director of Sales, Natterbox comments, “As we continue to expand as an organisation and grow our client base, it’s increasingly important for us to maintain high-quality customer experiences. Membership of highly credible bodies, such as the APS, underpins our desire to offer best practice to our customers at all times. Via this membership we will ensure that our staff continue to receive the latest sales education and mentoring.”
“We are particularly interested in leveraging APS programs such as ‘Professional Registration’ and’ Sales Experience Metric’ to enhance and measure the quality of both our sales people and their engagements with customers. Ensuring optimal effectiveness in customer interactions is at the core of our DNA and aligns with our Customer Success program and commitment to high quality service delivery,” concluded Ian.
Denise Bryant, Managing Director of the APS, commented: “We are always pleased to see new members, especially those so committed to acting ethically and professionally for their clients. Natterbox provides a leading-edge solution to enable its customers to improve their own customer service offerings, so unsurprisingly this is a key driver for their business.”
The Association of Professional Sales is a prestigious community that promotes excellence in the sales profession globally. Members include Oracle, HP, SAP and Vodafone.
Natterbox is changing the way customers engage with their clients, through cloud telephony that delivers personalised phone experiences and journeys for customers. Natterbox is the world’s first telephony platform 100% integrated inside Salesforce, supporting desk-phones, soft-phones, web phones and non-Salesforce users. Built on the Salesforce Platform, Natterbox Advanced Voice Services (AVS) is currently available on the AppExchange.