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Natterbox Wins Prestigious UK IT Technology Excellence Award

Natterbox Team

London 17th November 2017, Natterbox is delighted to announce it has won the UK IT Industry Technology Excellence Award for Cloud Innovation Provider of the Year.

Organised by The BSC Chartered Institute for IT, the awards are the benchmark for outstanding performance throughout the UK computer industry. They focus on the contribution of individuals, projects, organisations and technologies that have excelled in the development and deployment of IT in the past 12 months.

Commenting on the award, Ian Moyse, UK Sales Director, Natterbox, “We are delighted to be recognised as the Cloud Innovation Provider of the Year. We beat a shortlist of nine – testament to the true innovation provided by our Advanced Voice Services (AVS). We are proud to secure another award in the Salesforce ecosystem, where innovation is rife.”

Natterbox was compared to a wide range of innovative solutions and was selected over far larger organisations such as British Telecom and Financial Force, a true accolade to the Salesforce innovation in customer service and experience that Natterbox AVS has delivered.”

AVS enables our clients to provide their customers with an exceptional, market leading customer telephony experience.”

Natterbox is the only telecom provider with a system 100% embedded and managed entirely within Salesforce™. The Advance Voice Services (AVS) solution allows sales and service agents to provide outstanding levels of customer satisfaction and increased productivity by allowing users to make and receive phone calls directly from Salesforce customer records.

Natterbox AVS feature modules include:

  • AVS Cloud PBX
  • AVS Contact Centre including Web Phone
  • AVS Record
  • AVS Numbers
  • AVS Global Calls

AVS is available on the AppExchange at https://appexchange.salesforce.com/listingDetail?listingId=a0N3A00000EpmWMUAZ

About Natterbox

Natterbox launched in 2010 to solve business telephony issues and bring voice into the digitised customer experience through a global cloud PBX service that captures and integrates voice into customer processes and Salesforce® systems. Over 450 organisations around the world rely on Natterbox to set new standards in customer experience to drive measurable increases in sales efficiency, competitive advantage and organisational success. Customers include Groupon, Funding Circle and Legal & General.

Natterbox Media Enquiries:

UK: +44 (0)20 7592 1200
US: +1 (415) 610 7500