Are You Giving Your Customers What They Expect in 2020?
In this eBook, we look at how delivering a quality service is king in 2020 and why it’s no longer acceptable to force customers to interact with you in certain ways.Download
From Assembly Line to Call Centre: The New Manufacturing Reality
How can manufacturers aim to create strong customer relationships and brand loyalty at scale through modern technologies?Download
One Organisation: On the Road and in the Office (Field Services)
In this eBook, we look at current ﬁeld services trends and explore how ﬁeld workers can achieve the same level of customer service as their office based coworkers.Download