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I Thought Cloud Meant No Hardware and No Software?

CLOUD. Cloud? Cloud! I think everyone resolutely agrees cloud is the future. In fact, writing that sentence already feels a little antiquated. We could have all agreed that cloud was the future ...

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The Fone & The Furious

Award Winning blog post by Ian Moyse, Sales Director Natterbox A decade ago, smartphones did not exist; 14 years ago Social Networks like Facebook and Twitter were not thought of;  only 3 decades ...

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I Would do Anything for Love but I Won’t Change Phones

No self-respecting employee or employer would put up with laptops from 2007. For the employee, they would be too large and clunky at around 7kgs in weight. For the employer they would be slow, ...

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5 easy steps to becoming a worldwide GIANT

For many new businesses, global domination isn’t just a dream, it’s the main game.  These days business start-ups are just as likely to find their first customers in Paris, France, as in Paris, ...

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Data Driven Sales Management

There is a lot of information out there about improving sales performance within an organisation. A lot of that content is built around sales and motivational techniques, while less is based on ...

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Natterbox – More than a CTI

Firstly what is “CTI” ? “CTI is Computer Telephony Integration a common name for any technology that allows interactions on a telephone and a computer to be integrated or ...

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Customer experience: make it personal before they take it personally

66% of all consumers say they’re extremely or somewhat likely to switch brands if they feel like they’re treated like a number rather than an individual. – Salesforce, State of the Connected ...

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Follow the Sun: are you giving your customers the support they expect?

Offering poor service is a fantastic way to lose money, wouldn’t you say? How about you instead, offer superior, personalised, customer support, free your staff from night shifts, unlock ...

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4 ways to convince yourself (or your boss) to move your phone to the cloud

Introduction In a world of advancing technology, a cloud based telephony solution keeps you connected with everyone without the hassles of a traditional phone system. Hosted and in-house phone ...

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