Natterbox Mobile Voice Record

Network based regulatory compliant and enterprise mobile call recording and SMS capture with no apps, no change in user dialling and available globally.

Natterbox offers two types of Mobile Voice Recording

Regulated MVR

Regulated Mobile Voice Recording to help financial regulated organisations meet their global compliance obligations such as MIFID2. Dodd Frank and the UK FCA with optional Salesforce integration.

Non-regulated MVR

Non-regulated Mobile Voice Recording for Enterprise and Small to Medium organisations offering Business Intelligence with optional Salesforce integration.

Phone voice record
New Business

Easy & Secure

Natterbox Mobile Voice Record allows you to easily and securely record calls to and from your mobile phone. It is simple, affordable and 100% cloud so no need for additional hardware or software. Natterbox Mobile Voice Record works with any mobile phone.

Growing Business

Flexible

No limits to scaling mobile recording system to thousands of users with speed, control and easy administration. Mobile recording for new staff, new offices and new countries is managed quickly and effectively.

Priority Routing

Recording

Calls are recorded in real time and securely stored in the Natterbox cloud or your on-premise call logger. Customisable whitelists can be created to exclude numbers from recording. Roaming is fully supported so calls made or received from any country are recorded.

Case Creation

Storage of recordings

Recordings are securely stored in the Natterbox cloud for 6 months as standard. Storage periods are customisable so you can keep recordings as long as is required.

Service Cloud

Recording notifications

Customisable automated recording announcement informs callers before the conversation begins. The service can be configured to periodically remind parties that the call is being recorded.

Priority Routing

Access to recordings

Access recordings in multiple ways immediately after the call is completed. The secure Natterbox web portal enables recording access at any time. Recordings can be emailed, ideal for sales or service note taking or hands free car conversations. For Salesforce® CRM users mobile recordings can be automatically attached to contacts and accessed via Salesforce®.

Case Creation

No hardware or software to install

Mobile Voice Record operates on the mobile network not the device so there are no software or apps to download and install. The service is compatible with all standard mobile phones. There is no need to change your phone, just activate the service and you are all set to go.

Service Cloud

Optional Salesforce® integration

Mobile Recordings are populated against the correct contact, account or lead in Salesforce®. All recordings can be accessed directly from the call activity record within Salesforce®.

How to purchase

For more information about Natterbox Mobile Voice Record including where to purchase please contact one of our authorised global partners

IPC
Adam Phones

Natterbox Mobile Voice Recording is available on the following partner networks

  • EE
  • BT
  • Telia
  • Orange Spain
  • Starhub
  • Three