Bionic® Selects Natterbox to Deliver Quality Customer Care during Business Expansion

Bionic has selected Natterbox as its telephony solution as it continues to grow and upgrade its systems London, 11 December 2019 – Bionic, the UK’s leading provider of comparison services for businesses, today announced that it has selected Natterbox’s telephony platform to unify and streamline its customer sales and service. Natterbox’s cloud-based system is 100% embedded within Salesforce, meaning data…

Natterbox launches Freedom to improve customer service efficiency

Freedom Logo

Freedom will transform agent performance, enabling Natterbox users to work from wherever they want on whatever device they want to work on. London, UK – 7th November 2019: Natterbox, a leading provider of global voice cloud services, has today announced ‘Freedom’ – a brand new interface that gives users the ability to work from anywhere, on whichever device they want.…

Serving up excellence: Natterbox named as one of Europe’s best in first ever ‘Ones to Watch’ list

Serving Up Excellence

Natterbox has been named as ‘One to Watch’ in Europe in a list of business excellence published by the European Business Awards, one of the world’s largest and longest running business competitions. Natterbox was chosen as it demonstrates exceptional achievement in one of the 18 European Business Awards’ categories and reflects the programme’s core values of innovation, success and ethics.…

Trust is a must: New study reveals data security influences purchasing habits

Sydney, 16 July 2019 – Nearly 74% of Australian consumers claim their confidence in a brand’s data security influences how they spend money with that brand, according to new global research conducted by payment security specialists PCI Pal together with cloud telephony platform provider Natterbox. More than 2,000 consumers participated in the ‘This is Australia’ research which investigated the sentiment…

Rated People selects Natterbox to deliver quality customer care

London, 18th June 2019 – Rated People, the UK’s leading online marketplace connecting homeowners with tradespeople, today announced that it has selected Natterbox’s telephony platform to replace its previous system. Rated People is looking to streamline and improve its customer service at a time of exciting growth. The new cloud-based telephony system from Natterbox will improve the reliability of its…