Natterbox takes PCI compliance further with new automated payment system

First telephony provider to automatically connect customers to their credit card provider while on a call London, 16th October 2018 – Natterbox, a leading provider of global voice cloud services, has today announced that it has fully integrated a highly secure, automated credit card payment service which meets the strict PCI DSS standards into its telephony platform, . The new service,…

Enhanced customer service as Natterbox extends voice to Salesforce Omni-Channel

Telephony integration allows for better handling of queries across all channels 25th September 2018: Natterbox, a leading provider of global voice cloud services, has announced it is now offering its full telephony capabilities as part of Salesforce Omni-Channel, helping customers to fully manage inbound queries across all channels. By including voice, businesses can now deliver a connected customer experience without…

Sales Leadership Marginal Gains

What edges can you get in the increasingly competitive sales environment? Communication is key and we live in a multi-channel world, is this benefiting or hindering your sales effectiveness? Do you really know what is going on? Here in a short Video Blog, Ian Moyse, Natterbox Sales Director and Sales Director of the year winner (Institute of Sales Management) highlights…

Natterbox wins Best Salesforce ISV 2018 at the Salesforce Partner Regatta

London, 27th June 2018 – Natterbox today announced it was awarded Best Salesforce ISV 2018 at the Salesforce Partner Regatta gala dinner in Cowes. The coveted award recognises the significant role Natterbox has played in helping Salesforce secure a three year commitment and multi-million dollar contract with an $8bn global leading manufacturer of agricultural machinery. Ellie Barrett, Global Alliances Manager,…

Natterbox celebrates double win in Corporate Vision’s 2018 Business Innovator Awards

Natterbox, a leading provider of global voice cloud services today announced it has won two prestigious awards in Corporate Vision’s 2018 Business Innovator Awards. Natterbox was named ‘Best Salesforce Telephony Platform 2018’ and ‘Most innovative Cloud Based Telephony Service Provider 2018’ in recognition of its advancements and innovation in  cloud based CRM telephony integration. Natterbox on the Salesforce AppExchange, empowers…