Trust is a must: New study reveals data security influences purchasing habits

Sydney, 16 July 2019 – Nearly 74% of Australian consumers claim their confidence in a brand’s data security influences how they spend money with that brand, according to new global research conducted by payment security specialists PCI Pal together with cloud telephony platform provider Natterbox. More than 2,000 consumers participated in the ‘This is Australia’ research which investigated the sentiment…

Rated People selects Natterbox to deliver quality customer care

London, 18th June 2019 – Rated People, the UK’s leading online marketplace connecting homeowners with tradespeople, today announced that it has selected Natterbox’s telephony platform to replace its previous system. Rated People is looking to streamline and improve its customer service at a time of exciting growth. The new cloud-based telephony system from Natterbox will improve the reliability of its…

mmadigital chooses Natterbox for 1st class enquiry capture

London 28th May, 2019 – Digital marketing specialist mmadigital, today announced that it has selected Natterbox, a leading provider of voice and cloud services, to improve its customer journey and speed up the delivery of leads that it generates for its clients. mmadigital is the fastest growing lead generation specialist in the legal market. Through the company’s multiple consumer brands,…

BuyaCar driven to Natterbox’s all-encompassing telephony platform for improved customer experience

London, 16th May 2019 – BuyaCar, the UK-based online car retailer, has today announced that it has selected Natterbox’s cloud-based telephony platform to improve customer service over the phone, a key element of its 5-star Trust Pilot rating. The investment comes at an important time for the fast-growing, digital dealer as it grows its sales and customer service teams. The…

Natterbox triumphs for second consecutive year at the Network Computing Awards

London, 3rd May 2019 - Natterbox is pleased to announce that it has been awarded Best Cloud Telephony Product at the annual Network Computing Awards for the second year running. The awards are judged through a validated nomination process, where the industry and customers vote for the best in each category. Natterbox was also voted runner up in the Best…