Natterbox Announces Advanced Voice Services on the Salesforce AppExchange, the World’s leading Enterprise Apps Marketplace

Natterbox customers can now meet increasing global demand for fast, personalised service from setting up and running their organisation’s telephone system and contact centre, entirely from within Salesforce London, May 8, 2017– Natterbox today announced the launch of Advanced Voice Services (AVS) on the Salesforce AppExchange, empowering businesses to connect with their customers, partners and employees in entirely new ways.…

Natterbox announces appointment of award winning UK sales director

London, 20th April 2017, Natterbox, a leading provider of global voice cloud services, today announced the appointment of Ian Moyse as UK Sales Director. Recently named ‘Sales Director of the Year’ by the Institute of Sales & Marketing, Moyse will be responsible for driving the company’s UK sales strategy. Moyse was also recently named the #1 Social Influencer on Cloud…

Natterbox announces promotion of sales director to drive EMEA enterprise growth

London, 5 April 2017, Natterbox, a leading provider of global voice cloud services, today announced the appointment of Tim Beeson as EMEA Sales Director, responsible for sales growth across Europe and the Middle East and for driving the company’s EMEA enterprise strategy. Having joined the company in 2010, Beeson is a founding member of Natterbox’s sales organisation and has held…

Follow-The-Sun Support Model: The Challenges And How To Overcome Them

Follow-the-sun support has fast become the top worldwide standard of customer service. The idea is to provide all your customers and (potential) customers throughout the world with 24/7 support by call routing to available service representatives around the globe. As the support centre in London enters the afternoon shift New York is just starting up. New York hands over to…

Natterbox to revolutionize Global Voice Cloud Telephony for CRM users

Leading UK-based global voice cloud services provider today announced it would be featuring Natterbox Voice Cloud Telephony, the first complete global telephony system managed completely from within CRM at Dreamforce® 16. The global service sets off a new era in self-service for both landline and mobile telephony – for the world’s leading enterprise cloud ecosystem. With this innovation, Natterbox has…