Voice Should Be As Versatile As Email, Available On Any Device

In order to stay connected businesses should choose a voice service that is as versatile as email, available on any device, argues Natterbox, a pioneer of cost effective telecommunication solutions. Helping to lead the evolution of the telecoms industry, Natterbox aims to make life easier for businesses, providing incredibly versatile telephone systems that allow users to be reached anywhere, on…

Salesforce.com and Natterbox Application Set to Revolutionise the Customer Experience

Hosted voice provider Natterbox has developed a seamless integration of its service for users of global SaaS based CRM provider Salesforce.com, to help reduce a business’ costs, increase profits and through the streamlining of internal processes improve customer satisfaction. The new Natterbox application seamlessly integrates CRM with telecoms systems and together the hybrid technology aids and improves the way in which a business…

Key Appointment Propels Global Expansion for Natterbox

UK based hosted voice provider, Natterbox, has begun its planned global expansion with the launch of its new regional operation based in Sydney following the appointment of emerging market IT specialist, Charles Heunemann, as its new Asia Pacific Managing Director. Charles has over 29 years experience in the information technology sector and is considered one of the foremost specialists in…

Increase Customer Satisfaction With Dynamic Data Source Integration and Call Routing, says Natterbox

The integration of customer relationship management, for example Salesforce, into a business’ telecoms systems helps forge better client relationships but dynamic call routing is a unique way of increasing customer satisfaction, according to Natterbox, a provider of hosted voice SaaS solutions. Natterbox’s large and small business PBX product can be easily integrated into a business’ CRM, helping to achieve more…

Businesses Must Embrace Voice Recording, Says Natterbox

Despite it being regulated, businesses within the financial services sector should, as a matter of precaution as well as protection, embrace call recording services, according to Natterbox, a new provider of hosted voice services. The Bank of England has made call recording a regulatory requirement for financial institutes when monetary transactions are involved as it not only helps them to…