Billing A Major Headache For Business Telecoms Customers, Says Natterbox

Businesses that use traditional telecoms systems are experiencing continued frustrations with accounts and billing, according to Natterbox, a provider of hosted voice services. Launched in July 2010, this innovative new player in the UK telecoms industry says that its market research suggests that billing problems are a major cause of frustration for business customers, with the complexity of reporting and…

Convergence Has Truly Arrived In The Business Telecoms Market, Says Natterbox

Fixed-mobile convergence (FMC) has developed dramatically in recent times, with small businesses in particular now able to enjoy real and practical benefits from the technology, says Natterbox, the innovative hosted voice provider. FMC allows businesses to integrate their fixed landlines and mobile phones into one unified package, and allows PBX features that would traditionally be confined to landlines to be…

Natterbox Sets Benchmark For Businesses, Sponsoring Local Athlete

Natterbox has been identified as a role model for other businesses as a result of sponsoring local athlete Anne Dickins.  Anne recently took part in the World Solo 24 hour mountain bike championship in Canberra, Australia and finished in fourth position. Reflecting on the sponsorship Anne Dickins, endurance mountain bike racer, said: “Natterbox has been so supportive.  I am very…

Natterbox Sponsor Phil Swanston On 5,000 Mile Bike Ride

Natterbox is proud to declare itself the main sponsor of Phil Swanston’s bike ride around the British mainland coastline. Phil, a bar manager at the popular Crown Inn, Oxted, has chosen to take up the challenge on his own – a total of 5,000 miles. The bike ride is in aid of the Alzheimer’s Society, and Alzheimer’s Scotland. Phil decided…

Telecoms Customers Voice Dissatisfaction with Traditional Providers

According to Natterbox, a new cloud voice provider for business users, the majority of UK telecoms customers are dissatisfied with their current services. Following its recent UK launch, Natterbox has reported that in a sector still dominated by key traditional players, 67 per cent of customers are unhappy with their existing telcos, and according to the company, this dissatisfaction is…