Telecoms Customers Voice Dissatisfaction with Traditional Providers

According to Natterbox, a new cloud voice provider for business users, the majority of UK telecoms customers are dissatisfied with their current services. Following its recent UK launch, Natterbox has reported that in a sector still dominated by key traditional players, 67 per cent of customers are unhappy with their existing telcos, and according to the company, this dissatisfaction is…

Hosted Telecoms Market Set For Major Growth, Says Natterbox

The hosted telecoms market is set for substantial growth, says Natterbox, a provider of telecommunications solutions through Voice SaaS. Coinciding with its recent launch in the UK, Natterbox has predicted that the market will experience expansion of 100 per cent per year over the next two years, with the SME sector in particular to drive demand for cloud voice communications…

Return on Investment Driving SaaS Demand, Says Natterbox

The cost-effective nature of Software as a Service (SaaS) is driving demand on an international level, says Natterbox, an innovator in the Voice SaaS field. Natterbox has predicted a sharp rise in the use of hosted services in its sector, and says that across the board, SaaS will continue to grow strongly due to the low costs and tangible solutions…

37pct Of UK Businesses Cite Inbound Nuisance Calls As A Major Daily Irritant says Natterbox

SMEs Face Growing Number of Challenges Managing Increasingly Complex Business Telecoms Landscape Almost 40% of UK businesses have identified inbound nuisance calls, such as unwarranted sales enquiries, as a major daily irritant, according to Natterbox, a new provider of Voice SaaS (Software as a Service). The findings, from a survey of IT Managers, Operations Managers and Office Managers conducted by…

Telecoms Customers Seizing Upon Value-Adds, Says Natterbox

Telecommunications customers are increasingly adopting value-added features, reports Natterbox, a pioneer of innovative and cost-effective hosted telecoms solutions. According to Natterbox, the use of value-adds within telecoms – or services beyond standard phone call transmissions – is growing at a rate of approximately 200 per cent per year. In the past, incorporating value-adds would have signalled cost increases that would…