NoblyPOS selects Natterbox telephony platform to deliver market leading customer care
London, 2nd May 2019 – NoblyPOS, the global leader in iPad-based point of sale solutions for the food and beverage industry, today announced that it has selected Natterbox’s telephony platform, after evaluating solutions from NewVoiceMedia and Ringcentral. The investment comes at a key point for the business, as it looks to expand with the three key markets that it operates…
Virgin Wines provides bespoke customer service with Natterbox telephony platform
London – 9th January 2019 - Natterbox, a leading provider of global voice cloud services, today announced that it is working with Virgin Wines, an online wine retailer and part of the Virgin family, to expand its personalised customer service offering and create a seamless journey for its clients. The online retailer, offering boutique and exclusive wines that its customers cannot find…
Natterbox and Atlantic Technologies join forces to incorporate voice into the end-to-end digital transformation offering
London – 20th November 2018 - Natterbox, a leading provider of global voice cloud services, today announced a partnership with Atlantic Technologies, an international Salesforce cloud consulting partner, to offer customers a comprehensive, end-to-end digital transformation solution. The strategic partnership will enable Atlantic Technologies, a platinum partner of Salesforce with offices in London and Milan, to offer its customers the option to…
Natterbox takes PCI compliance further with new automated payment system
First telephony provider to automatically connect customers to their credit card provider while on a call London, 16th October 2018 – Natterbox, a leading provider of global voice cloud services, has today announced that it has fully integrated a highly secure, automated credit card payment service which meets the strict PCI DSS standards into its telephony platform, . The new service,…
Enhanced customer service as Natterbox extends voice to Salesforce Omni-Channel
Telephony integration allows for better handling of queries across all channels 25th September 2018: Natterbox, a leading provider of global voice cloud services, has announced it is now offering its full telephony capabilities as part of Salesforce Omni-Channel, helping customers to fully manage inbound queries across all channels. By including voice, businesses can now deliver a connected customer experience without…
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