37pct Of UK Businesses Cite Inbound Nuisance Calls As A Major Daily Irritant says Natterbox

SMEs Face Growing Number of Challenges Managing Increasingly Complex Business Telecoms Landscape Almost 40% of UK businesses have identified inbound nuisance calls, such as unwarranted sales enquiries, as a major daily irritant, according to Natterbox, a new provider of Voice SaaS (Software as a Service). The findings, from a survey of IT Managers, Operations Managers and Office Managers conducted by…

Telecoms Customers Seizing Upon Value-Adds, Says Natterbox

Telecommunications customers are increasingly adopting value-added features, reports Natterbox, a pioneer of innovative and cost-effective hosted telecoms solutions. According to Natterbox, the use of value-adds within telecoms – or services beyond standard phone call transmissions – is growing at a rate of approximately 200 per cent per year. In the past, incorporating value-adds would have signalled cost increases that would…