Natterbox wins Salesforce ‘Demo Jam’ – building a live contact centre in just 3 minutes

London, May 18 2017 Natterbox has won the prestigious Salesforce ‘Demo Jam’ at the Salesforce World Tour - London, impressing the audience by building a contact centre in just 3 minutes and being voted as the winner. Natterbox was one of 6 respected AppExchange partners chosen to demo their product. Contestants had just 3 minutes to demo capabilities so Natterbox…

Natterbox Announces Advanced Voice Services on the Salesforce AppExchange, the World’s leading Enterprise Apps Marketplace

Natterbox customers can now meet increasing global demand for fast, personalised service from setting up and running their organisation’s telephone system and contact centre, entirely from within Salesforce London, May 8, 2017– Natterbox today announced the launch of Advanced Voice Services (AVS) on the Salesforce AppExchange, empowering businesses to connect with their customers, partners and employees in entirely new ways.…

Natterbox announces appointment of award winning UK sales director

London, 20th April 2017, Natterbox, a leading provider of global voice cloud services, today announced the appointment of Ian Moyse as UK Sales Director. Recently named ‘Sales Director of the Year’ by the Institute of Sales & Marketing, Moyse will be responsible for driving the company’s UK sales strategy. Moyse was also recently named the #1 Social Influencer on Cloud…

Natterbox announces promotion of sales director to drive EMEA enterprise growth

London, 5 April 2017, Natterbox, a leading provider of global voice cloud services, today announced the appointment of Tim Beeson as EMEA Sales Director, responsible for sales growth across Europe and the Middle East and for driving the company’s EMEA enterprise strategy. Having joined the company in 2010, Beeson is a founding member of Natterbox’s sales organisation and has held…

Follow-The-Sun Support: The Challenges And How To Overcome Them

Follow-the-sun support has fast become the top worldwide standard of customer service. The idea is to provide all your customers and (potential) customers throughout the world with 24/7 support by call routing to available service representatives around the globe. As the support centre in London enters the afternoon shift New York is just starting up. New York hands over to…