Natterbox releases suite of updates to revolutionise voice communications in customer service

Skills-based routing, enhanced reporting and seamless call back systems are now available to streamline efficiency of contact centres and improve the customer experience London –  16th May 2018: Natterbox, a leading provider of global voice services, today announced a range of new updates to its platform, including skills-based routing and call back systems designed to offer customers a more efficient and…

Voice Communication Disruptor Natterbox Appoints New Chairman

Telecoms veteran Mark Quartermaine selected as Chairman to fuel next stage of growth for ambitious scale-up.   London – 9th May 2018: Natterbox, a leading provider of global voice services, today announces that it has appointed Mark Quartermaine as its new Chairman as part of the company’s ambitious growth strategy. As the world’s first global business phone system managed entirely within…

Natterbox secures Series A funding from Octopus Investments to accelerate growth and meet increasing global demand

UK-born tech success story is disrupting how businesses harness the power of voice to deliver amazing customer service   Croydon, London – 18th April 2018: UK scale-up Natterbox has announced today that it has secured significant Series A funding from Octopus Investments to continue its rapid growth. As the world’s first global business phone system managed entirely within Salesforce, the…

Natterbox and Changi Consulting unite to better connect businesses across the Mediterranean

London / Malta 20th March 2018; Natterbox, a leading provider of global voice services, today announced a partnership with Changi Consulting, a Salesforce Consultancy and Implementation Partner. This strategic partnership brings together best-of-breed technology from Natterbox, with Changi’s expertise in the field of business consultancy, to provide customer service agents with the tools they need to deliver exceptional customer experience…

Natterbox wins Best Cloud Technology of the Year at the Techies

London 27th November 2017, Natterbox is delighted to announce its first award win of 2018 - Best Cloud Technology of the Year awarded by Techworld from IDG. At a prestigious London Awards ceremony, Natterbox was recognised amongst other shortlisted entrants such as Box, Expedia, Sophos, CA, Ticketmaster and Yodel. Natterbox was awarded Best Cloud Technology of the Year for 2018, cited for…