Natterbox relegates phone anxiety to the past with Mindful AI

London – 1st April 2019; Natterbox, a leading provider of global voice cloud services, has today announced the addition of a new Mindful AI capability designed to address and soothe the ...

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How do you get a 360° CRM view of mobile phone activities?

Ian Moyse, EMEA Sales Director Natterbox In today’s business world, who does not have a mobile phone? Whether it be a company provided device or increasingly a BYOD (Bring Your Own Device), this ...

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What does Brexit mean to Natterbox?

We can’t escape it, with Britain’s departure from the EU rapidly approaching, all media attention is focused on what will happen next as the Country sits back and awaits uncertainty. So, as ...

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Does the Contact Centre have a future?

With the rise in such a variety of communication devices, does the Contact Centre really have a future? In today’s society, we take for granted the vast amount of smart technology that surround ...

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Trading Places at Natterbox

Natterbox is always committed to our Corporate Social Responsibility and we regularly find ways to give back to those less fortunate than ourselves. Our Summer Experience in July enabled us to ...

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My call is important to you, but I don’t want to hold the line!

 The phone used to be our standard go to for communicating, after all it was our only way of communicating quickly, with the only alternative being the good old Royal Mail. As children we would ...

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Life as a Natterbox Apprentice

With the tech-world growing frighteningly fast, it is important that the next generation are prepared. Although the usual University route is still remaining popular; apprenticeship participation ...

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Natterbox Exchange 2018 Highlights

On 15 November 2018, Natterbox hosted our first Natterbox Exchange event at the Magic Circle Headquarters in London. We were joined by customers and peers alike for an afternoon full of ...

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The History of the Call Centre – An Animated Timeline

From the time Alexander Graham Bell first successfully tested his telephone in 1876, to the emergence of the first Automatic Call Distributors (ACD’s) in the 1950’s, telephony has ...

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