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Manufacturing

Drive award-winning customer service through handcrafted experiences.

TRUSTED BY THESE BRANDS AND MORE

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A Voice Solution as Reliable as Your Products

A reliable, affordable product is no longer enough in the manufacturing industry. Customers need personalization. Natterbox lets you use your Salesforce data to personalize service across your operations, helping you meet your customers’ evolving expectations.
Achieve a 360° view of your customers
Unify and personalize customer experiences by giving every agent visibility into customer information, product history, and much more. Equip your agents with the information they need at their fingertips.
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Forge deeper customer relationships
Create inbound call flows in Salesforce through our intuitive drag-and-drop interface. Use skills-based routing to connect callers directly to the right agent or to personalized IVR messages, increasing call connects, decreasing call abandonment, and ultimately deepening your customer relationships.
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Unify your field and office operations
Track field technicians’ activity using Natterbox Mobile. We deliver the complete Salesforce voice experience to your mobile so you can manage appointments and work orders, log notes and customer authorizations, and communicate with HQ in real time.
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See Why Our Customers Love Natterbox

Let’s Get Started

Want to learn more about why leaders in the manufacturing industry trust Natterbox as their cloud telephony provider? If you’re ready to leverage the power of voice to transform your manufacturing operations, let’s talk.