The Phone System for Small-Medium Businesses
Native Salesforce cloud telephony that is quick to install, easy to use and grows with your business.
Grow your Revenue, without Growing your Revenue Team
Discover how smart voice technology can help your small-medium business (SMB) to grow capacity without growing in size. From outbound Sales to inbound Customer Service, save time, save money and get great results.
Power up your sales
Boost sales performance with features that save time and increase win rate. Features such as data integrations and automations cut repetitive admin for your sales team by up to 75% and enable an efficient and effective sales process.
Gain the competitive edge
Start getting the full value from your Salesforce data to fuel a great customer experience. By joining up your call data inside Salesforce you get a 360° view of your customers and can continue to deliver a personalized customer experience as you scale that sets you apart from your competition.
Scale up your operations
Get started in as little as 24 hours with a cloud telephony solution that’s intuitive to manage and use. Our modular pricing means you only pay for what you need, so you always get the best fit solution that you can scale as you grow. With crystal-clear call quality and 99.999% availability, you also get reliability and peace of mind.
TRUSTED BY THESE GREAT HIGH GROWTH BRANDS AND MORE
Need access to a global telephony platform inside Salesforce in as little as 24 hours? Check out our QuickStart packages today!
Key Features
Native Salesforce Integration
Scale and manage your phone platform easily within Salesforce in as little as 24 hours — no hardware or software.
Click-to-Dial
Make calls directly from Salesforce by simply clicking a lead/contact record’s telephone number — no more manual dialing.
Automatic Activity Logging
Ensure all activities are tracked to the related object by automatically logging calls directly to a Lead, Contact, Account or Case.
IVR Routing
Get started with an inbound call flow with Sales and Service IVR routing, with the flexibility to scale as you need.
Reports & Dashboards
Leverage out-of-the-box Salesforce reports that track detailed metrics including dials, talk time, and call abandonment rate.
Call Recording
Automatically record calls, store them securely, and access them from directly within Salesforce.
Dialer
Dynamically push leads, contacts, and accounts for your agents to call from any number of Salesforce fields.
Real-Time Call Coaching
Enable supervisors to listen in without being heard, speak only to the agent, or speak to both parties on the line.
Full Telephony Compatibility
Choose between staying with your existing provider, integrate with Microsoft Teams, or use Natterbox’s reliable cloud PBX.
Local Presence Dialing
Set up numbers easily and let your sales reps display a local number to increase call pickup rates by 30%.
Web2Lead
Instantly connect your sales reps to prospects as soon as they show interest on your website to beat the competition.
Mobile App
Empower your mobile workforce to handle inbound and outbound calls any time, anywhere while having all activities tracked inside Salesforce. Available on iOS and Android.
See Why Our Customers Love Natterbox
Get Started Today
To maximize your ROI in Salesforce, you need a cloud telephony provider that understands you. Contact us today and learn how to leverage the power of voice to boost productivity and transform the customer experience.
