Grow your Revenue, without Growing your Revenue Team
Discover how smart voice technology can help your small-medium business (SMB) to grow capacity without growing in size. From outbound Sales to inbound Customer Service, save time, save money and get great results.
Power up your sales
Boost sales performance with features that save time and increase win rate. Features such as data integrations and automations cut repetitive admin for your sales team by up to 75% and enable an efficient and effective sales process.
Gain the competitive edge
Start getting the full value from your Salesforce data to fuel a great customer experience. By joining up your call data inside Salesforce you get a 360° view of your customers and can continue to deliver a personalized customer experience as you scale that sets you apart from your competition.
Scale up your operations
Get started in as little as 24 hours with a cloud telephony solution that’s intuitive to manage and use. Our modular pricing means you only pay for what you need, so you always get the best fit solution that you can scale as you grow. With crystal-clear call quality and 99.999% availability, you also get reliability and peace of mind.
TRUSTED BY THESE GREAT HIGH GROWTH BRANDS AND MORE
Need access to a global telephony platform inside Salesforce in as little as 24 hours? Check out our QuickStart packages today!
Native Salesforce Integration
Scale and manage your phone platform easily within Salesforce in as little as 24 hours — no hardware or software.
Make calls directly from Salesforce by simply clicking a lead/contact record’s telephone number — no more manual dialing.
Automatic Activity Logging
Ensure all activities are tracked to the related object by automatically logging calls directly to a Lead, Contact, Account or Case.
Get started with an inbound call flow with Sales and Service IVR routing, with the flexibility to scale as you need.
Reports & Dashboards
Leverage out-of-the-box Salesforce reports that track detailed metrics including dials, talk time, and call abandonment rate.
Automatically record calls, store them securely, and access them from directly within Salesforce.
Dynamically push leads, contacts, and accounts for your agents to call from any number of Salesforce fields.
Real-Time Call Coaching
Enable supervisors to listen in without being heard, speak only to the agent, or speak to both parties on the line.
Full Telephony Compatibility
Choose between staying with your existing provider, integrate with Microsoft Teams, or use Natterbox’s reliable cloud PBX.
Local Presence Dialing
Set up numbers easily and let your sales reps display a local number to increase call pickup rates by 30%.
Instantly connect your sales reps to prospects as soon as they show interest on your website to beat the competition.
Empower your mobile workforce to handle inbound and outbound calls any time, anywhere while having all activities tracked inside Salesforce. Available on iOS and Android.
See Why Our Customers Love Natterbox
Natterbox provides as much assistance implementing their software as you need. We were able to build most of the policies ourselves, however, any issues and their support team was quick to respond. Definitely recommend them.
Software Developer Associate
Superb product and service
Installation was simple and easy and the Natterbox support team provide an excellent service when it comes to training and improving our internal call processes.
The best of the best
The UI is intuitive on both the CTI and the administrative side of things. The functionality is perfect for our needs. There’s call recording, IVR routing, reporting, call-back, voicemail, etc. Natterbox was incredibly helpful throughout the implementation process and always helped resolve any issues.
Great Product and an efficient Professional Services team
The Professional Services and Project Management team at Natterbox, relentlessly drove through the delivery of the technical portion of our project, helping to keep our overall project successful and “green” without challenges or problems to work around.
Continuous Improvement Manager
Flexibility to be the right solution for most businesses
Every member of the team we’ve worked with has been over-the-top supportive and helpful. We are all working from home now and haven’t had a single stumble. I can’t say enough great things about this company and their product!
Senior Manager Contact Center
Natterbox has quickly become the most important product in our tech stack.
Our organization implemented Natterbox with the hope that it would provide additional customization that our past phone systems did not allow. Our business requires us to route calls to specific agent tiers using a waterfall method, and Natterbox has allowed us to do that while providing full visibility into the data because it’s fully integrated with Salesforce.
VP of Marketing
Unbelievably quick setup
The Natterbox team was able to set up our remote contact center within 48 hours. Solid choice for telephony!
What other companies accomplish in a month, LadyBoss accomplishes in a week. Natterbox has not only been able to keep up, but they bring new, relevant, and innovative ideas to help our business keep growing.
VP of Coaching & Customer Experience
Get Started Today
To maximize your ROI in Salesforce, you need a cloud telephony provider that understands you. Contact us today and learn how to leverage the power of voice to boost productivity and transform the customer experience.