Account Executive – Mid Market

Job Title: Account Executive
Reports to: Regional VP Sales
Based: Sydney, Australia
Staff Responsibilities: None

To apply for this role directly, please complete this online application form (no agencies)

Job Description

The Mid Market Account Executive is responsible for achieving monthly, quarterly and annual goals by generating new business within 100-1000 user organisation territory.
This role is ideal for professional sales candidates who are skilled problem solvers, excellent communicators, are achievement-oriented and have the desire to work with innovative SaaS / Cloud centric technologies.
This is a key sales role within a regional team responsible for identification of mid-market 100-1000 user prospects and adopting consultative solution selling strategies to convert customers to use Natterbox telephony and contact centre solutions 100% integrated into
The ideal candidate is success-driven, fast-paced, works well in a diverse team, enjoys a dynamic and changing environment.


  • Achieve sales bookings targets
  • Identify prospective clients and develop new business opportunities
  • Engage with high level executives/managers/decision makers within prospect accounts to present business solutions
  • Negotiate prices and contracts with customers in accordance with the businesses commercial strategy to deliver maximum price yield
  • Support the wider sales community within the defined territory
  • Plan and implement strategy for achieving business development and growth targets
  • Use internal resources and be highly proficient in demonstrating the products
  • Engage in all campaign and promotional activity to increase the volume of sales in the portfolio at the targeted profitable level
  • Customer focussed and engage the rest of the business to resolve customer queries and issues
  • Ensure market intelligence is gathered and fed through the wider organisation
  • Develop a wide internal network of contacts across departments and functions in order to assist with the service delivery and growth of the customer base
  • Develop and build contacts at all levels within the prospect/customer base

Education and Qualifications


  • Bachelor’s degree (Completed University or equivalent education)
  • Scientific subjects an advantage



  • A minimum of 1-2 years selling a SaaS based solution
  • A knowledge and understanding of CRM systems preferably
  • A superb track record of consistently hitting and exceeding targets
  • Proven experience of sales and negotiation in a commercial B2B environment


Highly Desirable:

  • Experience within the CRM environment
  • Telecommunication / IT sales / Software as a Service / Cloud solutions



  • Excellent communication, written and presentation skills
  • Demonstrable ability to close business opportunities
  • Demonstrable ability to uncover business opportunities
  • Commercial skills and general business acumen including understanding margins and factors which affect the achievement of targets


  • A technical background
  • Personal effectiveness including good time management and self-motivation
  • Business analysis skills

Personal Attributes


  • Self-confidence to deal with senior level decision makers
  • A positive, can-do attitude, with the desire and drive to work within a competitive industry
  • Passionate about winning
  • Excellent personal presentation
  • Hunter
  • Strong work ethic / Drive
  • Self-discipline
  • Able to work under pressure
  • Intelligent and business savvy


  • Active interest in communications and IP technologies

Personal Circumstances

  • Full driving license
  • Live within commuting distance of Sydney CBD NSW
  • Due to the nature of the Company’s products and services, the jobholder must on occasion be willing and available to work extra hours if the needs of the Company require it


  • Natterbox are equal opportunities employers
  • Natterbox is revolutionising the way the world works by delivering business telephony via the cloud. The sector in which we operate is dynamic and fast-growing and our innovative solutions are winning global blue-chip clients.
  • Our company is backed by a passionate and accomplished management team with many years of experience in cloud computing. We have a clear vision for the future and are looking for talented, high energy, like-minded individuals who share our passion to change the world.
  • Natterbox is a non-smoking workplace