Natterbox Expert Webinar Series

Delivered by professionals with many years experience designing & deploying solutions for some of the world’s best known brands.

What to expect

This event series is designed to show the art of the possible in these exciting new technology areas, the decision criteria to understand if and how it is applicable to your organisation and examples of live customer deployments.

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How can you build a global phone system and contact centre 100% native in Salesforce?

Summary

In this live and interactive webinar, the presenter will create a phone system and contact centre 100% inside Saledsforce, and show you how to:

  • Provision a global phone number
  • Provision a WebRTC Phone in Salesforce
  • Automatically create a contact record from an inbound call.
  • Create a call queue
  • Construct a personalised call journey
  • Create a contact centre wallboard

To experience all the features being demonstrated first hand during the presentation, including Natterbox SMS alerts we encourage you to register with your mobile phone number and use that same phone to participate in our interactive demonstration.

Natterbox AVS is a complete business phone system & contact centre 100% natively embedded in Salesforce. Administrators can create and manage their entire phone system and contact centre, create personalised caller journeys and buy phone numbers all through Salesforce. No Hardware. No Software. By leveraging the power of the Salesforce Platform, Natterbox provides customers with an exciting new way to meet increasing customer expectations for personalised service and speed of engagement. Over 450 organisations around the world rely on Natterbox to set new standards in customer experience Customers include Groupon, Reed.co.uk, Rakuten, Legal & General.

We look forward to your participation!