Natterbox Expert Webinar Series

Delivered by professionals with many years experience designing & deploying solutions for some of the world’s best known brands.

What to expect

This event series is designed to show the art of the possible in these exciting new technology areas, the decision criteria to understand if and how it is applicable to your organisation and examples of live customer deployments.

iMac

How to create and manage a global contact centre directly from Salesforce

Summary

Find out how in this recorded webinar, where the presenter demonstrates how to:

– Provision a global phone number
– Provision a WebRTC Phone in Salesforce
– Automatically create a contact record from an inbound call
– Create a call queue
– Create a contact centre wallboard

Watch the recording here

By leveraging the power of the Salesforce Platform, Natterbox provides customers with an exciting new way to meet increasing customer expectations for personalised service and speed of engagement.

Over 450 organisations around the world rely on Natterbox to set new standards in customer experience, including Groupon, Reed.co.uk, Rakuten and Legal & General.

Request a demo to see how your company can benefit.