Webinar: Leveraging the Power of Salesforce
Date: 10th May 2018
Time: 9:30am – 10:30am AEDT
Join us on 10th May, post the Salesforce Melbourne Down Under Dreaming event, to hear more from Natterbox on how to make the most of your contact centre within Salesforce and learn how the Natterbox Global PBX can provide your customers with high quality calls, wherever they are.
By leveraging the power of the Salesforce Platform, Natterbox provides customers with an exciting new way to meet increasing customer expectations for personalised service and speed of engagement.
During the Webinar we will show you how to:
- Create an entire contact centre for a sales team
- Provision users with web phones
- Construct an IVR and Call Queue
- Personalise the caller experienced and route calls based on Salesforce information
- Prioritise high value opportunity callers
- Speed up agent productivity using the CTI
Over 450 organisations around the World rely on Natterbox to set new standards in customer experience, including Groupon, Conga, Ansarada, TripADeal, and Canon.