How to create and manage a global contact centre directly from Salesforce
Find out how in this recorded webinar, where the presenter demonstrates how to:
– Provision a global phone number
– Provision a WebRTC Phone in Salesforce
– Automatically create a contact record from an inbound call
– Create a call queue
– Create a contact centre wallboard
By leveraging the power of the Salesforce Platform, Natterbox provides customers with an exciting new way to meet increasing customer expectations for personalised service and speed of engagement.
Over 450 organisations around the world rely on Natterbox to set new standards in customer experience, including Groupon, Reed.co.uk, Rakuten and Legal & General.
Request a demo to see how your company can benefit.