
Voice for Salesforce
Personalize customer interactions and boost employee productivity on every call inside Salesforce.
100%
Integrated in Salesforce
10+
Years of voice experience
8
Global data centers
99.999%
Availability
Build a game-changing phone solution

Deliver impactful experiences

Gain visibility into your operations

TRUSTED BY THESE BRANDS AND MORE
Ready to start having better conversations?
Features

Global Platform
Scale and manage your phone platform easily within Salesforce — no hardware or software.

Intelligent IVR
Leverage Salesforce data to make smart, dynamic routing decisions and personalize CX.

Call Disposition Codes
Create and report on a customized set of disposition codes so you have a clear record of the outcome of every call.

Real-Time Call Coaching
Ensure your customers and prospects receive exemplary service by providing live coaching from anywhere in the world.

Click-to-Dial
Make calls directly from Salesforce by simply clicking a lead/contact record’s telephone number — no more manual dialing.

Voicemail
Listen to voicemails in Salesforce or receive them via email as soon as they’re left.

Call Queues
Enhance the experience for your customers with callback requests, custom music, and more.

Automatic Call Distributor
Connect calls to the best available agent through skills-based routing, case owner routing, and more.

Local Presence Dialing
Let your agents display a local number to increase call pickup rates by 30%.
Start Driving Results for Your Business
See how Natterbox streamlines processes and productivity for your contact center agents, sales teams, operations, and remote workers. Whatever your role, Natterbox can be tailored to you.
Isn’t it time for a voice solution that works for you?
Start maximizing your ROI in Salesforce using a CTI solution that understands your unique needs.